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Building UX Skills

As a result of working with clients on aspects of User Interface Design I became very interested in the area of User Experience Design and decided to expand my skills and experience in this field. This course is run by the UX Design Institute and is the world’s only university credit-rated online UX course. I completed and passed the course in December 2019 and can now be considered a Certified UX Professional. I have included information on the modules below and the project coursework produced. The full course details are on the UXDI website.


I am currently working with the company AAA Edinburgh to improve the user experience and applying techniques I learned on this course.


If you have a project that you think would benefit from my input I would be very interested to hear from you | 07951 892668.

The UX Process

The diagram below outlines the development process for a UX project.


Below is a guide to the content of each module and the relevant coursework completed. If you would like to see any of the coursework or discuss a project just drop me a line.

  • 05: Interactions
    Learning the components of an an interaction and how these components - controls, rules and feedback - facilitate an interaction. Understanding that feedback is the starting point for effective interaction design and that wireframes are the design tool used to communicate interactions to developers.
  • 01: Introduction
    Developing a clear understanding of the user experience design process, the steps in the process, the importance of each step and how they build on each other as the process unfolds.
  • 09: Workflows
    Sketching the screens and screen states for users flowing through the flight booking application. Coursework: Project 11: Interaction design for desktop Project 12: Interaction design for mobile
  • 08: Mobile
    The different design considerations for designing desktop versus mobile products. Understanding the key differences between responsive websites, mobile websites and native applications. Coursework: Project 08: Flow diagram for mobile.pdf Project 09: Define navigation for desktop.pdf Project 10: Define navigation for mobile.pdf
  • 02: User Research
    Learning about the range of different types of research such as qualitative v quantitative, attitudinal v behavioural. Preparing and carrying out a variety of research techniques. Coursework: Project 01: Usability TestsProject 02: Depth Interview Project 03: Online Survey Project 04: Competitive Benchmark
  • 06: Design Principles
    Harnessing the power of design principles when it comes to designing software products. Understanding that design principles are proven solutions to common problems across many different design principles including advertising, architecture and software design. how How the design principles of perceivability and predictability help to make the purpose and function of a product clear.
  • 10: Prototyping and Wireframing
    The skills and knowledge to build prototypes and compile wireframe documentation. You’ll Understanding the different types of prototypes and the benefits of drawbacks of each type, including high fidelity prototypes, medium fidelity prototypes and low fidelity prototypes. Coursework: Project 13: Prototype for desktop.pdf Project 14: Prototype for mobile.pdf Project 15: Wireframes for desktop.pdf Project 16: Wireframes for mobile.pdf
  • 04: Structure and Navigation
    Includes understanding the meaning of Information Architecture and how to define one. Also understanding the concept of flow and how to define a flow for a digital product and common navigation patterns. Coursework: Project 07: Flow diagram for desktop
  • 03: User Goals
    Understand the need to analyse the research data that you gather. It’s only through analysing this data that you can clearly articulate the problems that you’re attempting to solve for the end-user of your digital product. Coursework: Project 05: Affinity Diagram Project 06: Customer Journey Map
  • 07: Design Patterns
    The concept of design patterns, which are reusable solutions to common problems that are seen over and over again in software. Introduction to a range of concepts including chunking, alignment, table alignment, call-to-action, visual hierarchy and progress indicators, as a way to make software more perceivable and predictable.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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